Dich vu chuyen phat nhanh buu dien dang ngay cang tro nen pho bien trong nganh Logistics va Chuyen phat nhanh. Tuy nhien, nhieu nguoi van mac phai nhung sai lam nghiem trong khi su dung dich vu nay. Nhung sai lam nay khong chi co the dan den viec hang hoa bi cham tre ma con anh huong den uy tin cua thuong hieu. Trong bai viet nay, chung ta se diem qua nhung sai lam thuong gap va cach phong tranh hieu qua nhat.

Sai lam 1: Khong tim hieu ky ve dich vu

Nhieu nguoi thuong chi chon dich vu chuyen phat nhanh dua tren gia ca ma khong xem xet cac yeu to khac. Dieu nay co the dan den viec lua chon nhung dich vu kem chat luong. De tranh sai lam nay, ban nen:

• Nghien cuu ky luong: Tim hieu thong tin ve cac cong ty chuyen phat, danh gia tu khach hang truoc do.


• So sanh dich vu: Kiem tra thoi gian giao hang, do tin cay va cac dich vu bo sung ma ho cung cap.

Sai lam 2: Dong goi hang hoa khong dung cach

Dong goi hang hoa la mot khau quan trong trong qua trinh chuyen phat. Nhieu nguoi khong chu y den viec dong goi chac chan, dan den hang hoa bi hu hai trong qua trinh van chuyen. De phong tranh, hay:

• Chon vat lieu dong goi phu hop: Su dung thung carton, bot khi hoac giay goi de bao ve hang hoa.


• Danh dau ro rang: Ghi ro thong tin can thiet len goi hang, bao gom dia chi, so dien thoai va thong tin hang hoa ben trong.

Sai lam 3: Khong theo doi don hang

Nhieu nguoi chi don gian la gui hang ma khong theo doi qua trinh van chuyen. Dieu nay co the khien ban khong nam bat duoc tinh hinh don hang cua minh. De khac phuc, hay:

• Su dung dich vu theo doi: Hau het cac dich vu chuyen phat nhanh deu cung cap he thong theo doi don hang truc tuyen.


• Kiem tra thuong xuyen: Dam bao ban thuong xuyen kiem tra trang thai don hang de nhan biet kip thoi cac van de phat sinh.

Sai lam 4: Khong tim hieu chinh sach bao hiem hang hoa

Mot so nguoi khong chu y den chinh sach bao hiem cua dich vu chuyen phat. Neu hang hoa cua ban bi that lac hoac hu hai, ban co the khong nhan duoc boi thuong. De tranh dieu nay, ban nen:

• Tim hieu ky: Doc ky cac dieu khoan va dieu kien lien quan den bao hiem hang hoa cua dich vu ban chon.


• Can nhac mua bao hiem: Neu hang hoa co gia tri cao, hay xem xet viec mua bao hiem bo sung de bao ve quyen loi cua minh.

Sai lam 5: Khong xac dinh ro thoi gian giao hang

Viec khong dat ra thoi gian giao hang cu the co the dan den su cham tre va thieu su hai long cua khach hang. De tranh sai lam nay, hay:

• Thoa thuan ro rang: Thong nhat voi dich vu chuyen phat ve thoi gian giao hang cu the.


• Thoi gian du phong: Luon luon tinh toan thoi gian du phong de tranh nhung truong hop bat ngo.

Tong ket

Nhung sai lam khi su dung dich vu chuyen phat nhanh co the anh huong lon den trai nghiem cua ban. Bang cach nhan thuc ro nhung van de nay va ap dung cac bien phap phong tranh, ban co the dam bao rang hang hoa cua minh duoc van chuyen an toan va dung han. Hay lua chon dich vu chuyen phat nhanh buu dien mot cach thong minh de toi uu hoa quy trinh logistics cua ban!

Ra doi tu nam 2005, 247Express da tung buoc xay dung uy tin vung chac trong nganh chuyen phat va logistics tai Viet Nam. Voi mang luoi phuc vu hon 20.000 khach hang doanh nghiep va nang luc van hanh chuyen nghiep, 247Express tu hao duoc ghi nhan trong Top 10 thuong hieu logistics uy tin Viet Nam nam 2024 theo danh gia cua Vietnam Report.