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Message Board > Citilink Airlines Cancellation Policy
Citilink Airlines Cancellation Policy
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Guest
Guest
Nov 16, 2025
10:53 PM
The Citilink Airlines Cancellation Policy provides travelers with clear guidelines to modify or cancel their trips with ease. Whether you booked a domestic or international flight, Citilink allows cancellations through multiple channels, including its official website, mobile app, customer service hotline, and airport ticket counters. This makes it convenient for passengers to manage unexpected changes in their travel plans at any time.Under the policy, Citilink offers a 24-hour risk-free cancellation option, enabling customers to cancel their booking within 24 hours of purchase without paying a penalty, as long as the scheduled departure is more than seven days away. After this period, cancellation charges may apply depending on the fare category. Promotional and low-cost fares typically have stricter conditions and may be non-refundable, while standard or flexible fares offer better refund options.The airline’s refund eligibility depends on how and when the ticket was purchased. Refunds may be issued as travel credits or returned to the original payment method. Citilink also enforces a no-show rule, where passengers who miss their flight without canceling in advance may forfeit the full ticket value.Understanding the Citilink Airlines Cancellation Policy helps travelers avoid unnecessary charges and manage their booking confidently.
Anonymous
Guest
Nov 16, 2025
11:07 PM
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