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quickbooks cannot find company file
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Jul 11, 2025
2:53 AM

QuickBooks Cannot Find Company File: Troubleshooting Tips
If you’re facing the issue where QuickBooks cannot find company file, don’t panic. This common error can be fixed with a few simple steps. Here’s how you can resolve it:




  • Check File Location: Ensure the company file is where QuickBooks expects it.




  • Use Correct Network Path: Verify the file is accessible on your network if you’re using multiple systems.




  • Rename the .TLG file: Sometimes the transaction log file gets corrupted. Renaming it can solve the problem.




If these steps don’t work, call QuickBooks Support at +1-866-408-0444 for further assistance.


FAQ 1: Why does QuickBooks say it cannot find the company file?
If QuickBooks cannot find the company file, it could be due to a few reasons:




  • File Location Issue: The file might have been moved or deleted.




  • Network Problems: If using QuickBooks in a multi-user setup, network disruptions can prevent file access.




  • Corrupted File: A damaged .TLG file or other QuickBooks files might be causing the issue.




FAQ 2: How can I fix QuickBooks if it cannot find the company file?
To fix QuickBooks when it cannot find the company file, try the following:




  • Check the File Path: Ensure the company file is in the correct folder.




  • Rename .TLG File: Rename the transaction log file to refresh it.




  • Update QuickBooks: Make sure you're using the latest version of QuickBooks.
    If the issue persists, contact QuickBooks Support at +1-866-408-0444.





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